Subject: Tech Support Candidate - Jeetjyoti kalita
From: Jeetjyoti kalita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 28 Aug 2022 10:21:26 -0400

| | Tech Support Test

Name | Jeetjyoti kalita
E-mail | [email-masked]
Phone Number | (+91) 6000529260
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Guwahati, Assam
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In such situation firstly, I would refresh my browser and if it starts reloading the webpage then my problem is solved but if it still shows error then I'll check my internet connection to make sure is it working properly or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the speaker and switch it to bluetooth mode and then take your mobile phone turn on the bluetooth and scan for new device once the name of the speaker appears on your phone click it and pair your device and then both the device will get connceted by bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | By communication properly and understanding the problems of the customer and helping them out with their problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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