Subject: Tech Support Candidate - Rounak Kanojiya
From: Rounak Kanojiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Aug 2022 06:08:44 -0400

| | Tech Support Test

Name | Rounak Kanojiya
E-mail | [email-masked]
Phone Number | (91) 9399064047
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Orlando | Indore | 1 year | 15000
Previous Employer 2 | Netcome | Jaipur | 3 month | 18000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Network connection lost
2. More trafic in your website .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open your Bluetooth
2. Searching Bluetooth device name.
3. Pair device.
4. Finally connect Bluetooth speaker to  your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I Will try my best.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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