Subject: Tech Support Candidate - Sandeep Kumar
From: Sandeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Aug 2022 04:22:06 -0400

| | Tech Support Test

Name | Sandeep Kumar
E-mail | [email-masked]
Phone Number | (+91) 8059099023
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Progression | Data centre engg | 29-04-2021 | 15000
Previous Employer 1 | Mindtree | Technical support | Working | 32000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.
If the site works in another browser, see The problem only happens in Firefox.
If the site doesn't work in another browser, check out The problem happens in all web browsers.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-First open the bluetooth of the speaker
2- After that open the bluetooth of mobile phone
3- We should seach device in bluetooth in our phone
4- Getting the speaker bluetooth in our phone click on it and connect.

What according to you makes you a good candidate for customer service or technical support job? | Now I am working in mindtree as a technical support engg. We are handling domestic as well as international customers. I am able to handle the customers and their query.It is also suitable to my profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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