Subject: Tech Support Candidate - ZAID BIN FAROOQ
From: ZAID BIN FAROOQ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Aug 2022 01:10:43 -0400

| | Tech Support Test

Name | ZAID BIN FAROOQ
E-mail | [email-masked]
Phone Number | (+91) 7006894364
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kulgam Kashmir
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first check my website address weather it is correct or not .
Then i will also check my internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all turn on speaker,then turn on the bluetooth of mobile phone.Now pair your mobile phone with speaker bluetooth name .
What according to you makes you a good candidate for customer service or technical support job? | Must have good technical knowledge to satisfy customer,and should have best soft skills. Customer should properly understand what i am trying to explain.And should have patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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