Subject: Tech Support Candidate - ragini singh
From: ragini singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 04:49:27 -0400

| | Tech Support Test

Name | ragini singh
E-mail | [email-masked]
Phone Number | (110045) 9319476740
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | PALAM SADH NAGAR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart My Device.
Make Sure the Internet Connection Working or not.
Check if the Website is Down for Everybody.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put your Bluetooth speaker into pairing mode.
Swipe down from the top of your Android's screen.
Tap and hold the Bluetooth icon.
Select the option to pair a new device.
Select your Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job?

Detail knowledge about product.
Effective communication skills.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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