Subject: HFL Call report
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 24 Aug 2022 06:23:01 -0700 (MST)

Hi Team, 

Please find the daily call report for HFL for 23rd August 2022 (7 AM 23rd Aug- 6:59 AM 24th Aug IST) 

Name 	Total Calls Picked up 	
Anish 		
Amit 		
Harsh 	5 	
Jason 	10 	
Grand Total 	18 	
		
Abandoned Calls 	3 	
Time 	Duration 	Remarks 
Call from HFL 15142664617 was missed at 8/24/2022 1:34 

	7 seconds 	No one was no call however cb was done by Harsh 
Call from HFL 17173301091 was missed at 8/24/2022 3:22 

	15 seconds 	Jason was on inbound call at that time (HFL 16155949902) Harsh was available in the shift 
Call from HFL 17173301091 was missed at 8/24/2022 3:24 

	15 seconds 	No one was on call no CB done as well both Jason and Harsh were present in the shift 

Hi Jason and Harsh please explain the reason why the calls were missed. 

Thanks and Regards, 
Amit