Subject: Trainer Candidate - Kanishk Gupta
From: Kanishk Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 03:43:36 -0400

| | Tech Support Test

Name | Kanishk Gupta
E-mail | [email-masked]
Phone Number | (91) 9870738401
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Munirka

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Voltas company | Technician | 2019 | 2020
Previous Employer 1 | Abishek enterpriese | Mangment and junior accountant | 2020 | 2022
Previous Employer 2 | Urban company | Professional | 2022 | 2022

If Selected, how much time do you need to join? | Yesi needed
Please briefly describe your work experience specifically in Quality? | Mangement and billing voucher jonernal enters 2 year only
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | The team will have to be treated like a family, so that we can never think of any work that we do not have any problem and the company also has a steady benefit.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Costumer satisfaction is very important
What according to you makes you a good candidate for this position? | Good skill and costumer is speak in politely
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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