Subject: Re: HFL Call Report
From: Deeksha Dadu <[email-masked]>
To: Amit Gupta <[email-masked]>, Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Mon, 22 Aug 2022 15:11:03 +0000

Which agents were supposed to be logged in? You should always name the agents who are responsible in this report.

Also, please get an explanation from that agent. These things will be penalized unless there is a very good explanation for why the calls were missed and no call back was done
________________________________
From: Amit Gupta <[email-masked]>
Sent: Monday, August 22, 2022 7:08 PM
To: Harsh Sharma <[email-masked]>; Jet Jason, Paraiso. Gromea <[email-masked]>; Anish Nair <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: HFL Call Report

Hi Team,

Please find the daily call report for HFL for 21st August 2022 (7 AM 21st Aug- 6:59 AM 22nd Aug IST)

Name    Total Calls Picked up
Anish
Amit
Harsh   10
Jason
Grand Total     13
Abandoned Calls 3
Time    Duration        Remarks
Call from HFL 17542044224 was missed at 8/21/2022 18:08
15 seconds      No one was on call no cb done
Call from HFL 14797397337 was missed at 8/21/2022 18:52

15 seconds      No one was on call no CB done
Call from HFL +4578715741 was missed at 8/22/2022 4:18

9 seconds       No one was on call no CB done

Thanks and regards,
Amit