Subject: Re: Call Center Release - Noemia Vacca
From: erah austre <[email-masked]>
To: concierge <[email-masked]>
Cc: Hannah Salut <[email-masked]>, Rona Galangi <[email-masked]>, Saurabh Dadu <[email-masked]>, release <[email-masked]>
Date: Sat, 20 Aug 2022 04:57:34 -0700 (MST)

Hi, 

This is to acknowledge receipt of your email. I have informed as well Hannah about this. 

Thank you and have a great day! 

Erah 
LSM 

From: "concierge" <[email-masked]> 
To: "Hannah Salut" <[email-masked]>, "Rona Galangi" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "release" <[email-masked]> 
Sent: Saturday, August 20, 2022 6:10:34 AM 
Subject: Re: Call Center Release - Noemia Vacca 

Thanks, Hannah. 
So that you have this information for the future, here is what we told her: 

Hi Noemia, 
Thanks for your inquiry about Lash Lift and Tint. 
I wanted to follow up since Ella was unable to reach you earlier by phone. 

The eyelash lift is basically a perm for your eyelashes. 
Your esthetician will select a rod size depending on your eyelid length/eyelash length that your lashes will be wrapped around to lift and curl them. Then she will paint a vegetable-based dye onto your eyelashes to make them darker (it gives the same effect as mascara.) 

All of our products are absolutely safe to use on your eyelashes. If you have an allergy please let us know so we can do our best to accommodate for that. 

If you have any further questions please let us know. 
Thank you kindly! 

On Fri, Aug 19, 2022 at 10:50 AM Noemia Vacca < [ mailto:[email-masked] | [email-masked] ] > wrote: 

	

	

	
		Release Wellness - Call Center Contact Form 

	
		Customer's Name 	Noemia Vacca 
Customer's Phone Number 	(978) 569-6351 
Customers E-Mail Address 	[ mailto:[email-masked] | [email-masked] ] 
Message 	Hi, 

This is Hannah. Noemia Vacca called to book Lash Lift & Tint. Before that, she wants to know the procedure for lash lift. Can someone get back to her? Thank you so much. 

Agent's Name 	Hannah