Subject: Re: Call Center Release - Noemia Vacca
From: Release Concierge <[email-masked]>
To: Hannah Salut <[email-masked]>, Rona Galangi <[email-masked]>, Saurabh Dadu <[email-masked]>, release <[email-masked]>
Date: Fri, 19 Aug 2022 18:10:34 -0400

Thanks, Hannah.

So that you have this information for the future, here is what we told her:

Hi Noemia,
Thanks for your inquiry about Lash Lift and Tint.
I wanted to follow up since Ella was unable to reach you earlier by phone.

The eyelash lift is basically a perm for your eyelashes.
Your esthetician will select a rod size depending on your eyelid
length/eyelash length that your lashes will be wrapped around to lift and
curl them. Then she will paint a vegetable-based dye onto your eyelashes to
make them darker (it gives the same effect as mascara.)

All of our products are absolutely safe to use on your eyelashes. If you
have an allergy please let us know so we can do our best to accommodate for
that.

If you have any further questions please let us know.
Thank you kindly!

On Fri, Aug 19, 2022 at 10:50 AM Noemia Vacca <[email-masked]> wrote:

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>   Release Wellness - Call Center Contact Form
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> Customer's Name Noemia Vacca
> Customer's Phone Number (978) 569-6351
> Customers E-Mail Address [email-masked]
> Message Hi,
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> This is Hannah. Noemia Vacca called to book Lash Lift & Tint. Before that,
> she wants to know the procedure for lash lift. Can someone get back to her?
> Thank you so much.
> Agent's Name
> Hannah
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