Subject: Trainer Candidate - Nandkishor Rekalwar
From: Nandkishor Rekalwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Aug 2022 14:52:09 -0400

| | Tech Support Test

Name | Nandkishor Rekalwar
E-mail | [email-masked]
Phone Number | (91) 9834432755
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | yavatmal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in Quality? | i currently working in Hcl organisation from last 1.9 year.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | i hava handle everything easily not above situation in my hole experience.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1.first understand the customer requirement.
2.every customer are satisfy by our service.
3.Good interaction.
4.Responsiblity

What according to you makes you a good candidate for this position? | yes i know my role and responsibility and i easily handle this job role. i gives me my 100% best to my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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