Subject: Arabic Language Test - Aseel Qiad
From: Aseel Qiad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Aug 2022 03:53:31 -0400

| | Foreign Language Screening Test

Name | Aseel Qiad    /  (0132) 8868066096    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam we tried to reach at your location to give you yours ordered (handbag) unfortunately our delivery boy is unable to find your location and contact you kindly set and check your delivery location again and call us again
Time.....
Thank

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

17/8/2022
Saharanpur
Homebox customer care
Compliment (replacement a TV)
Dear sir/mam
You need to place your location book. Mention all the necessary detail of the items as well as our company will manage your issue

My Obidently .

.
In this letter I think the company should provide us with dirct link to write the compliment of the customers to provide the workers about useful information to share with the customer

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