Subject: Re: Tickets not done on time
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 16 Aug 2022 02:53:58 -0700 (MST)

Hi Harsh, 

I would make sure all the tickets are completed as per SLA and everyone would be working on tickets as per their shifts from today onwards. 

Thank you for highlighting. 

Thanks and Regards, 
Amit 

From: "Harsh Sharma" <[email-masked]> 
To: "Amit Gupta" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Monday, August 15, 2022 7:30:40 PM 
Subject: Tickets not done on time 

Hello Amit, 

The tickets were pending for more than an hour when I logged in the shift. Also, no one is following the AR pending for the morning shift as well. 
Please find the screenshot attached for the tickets: 

Kindly get these issues sorted in the morning shift. 

Thanks! 
Harsh Sharma