Subject: HFL Call Report
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 12 Aug 2022 06:09:14 -0700 (MST)

Hi Team, 

Please find the daily call report for HFL for 11th August 2022 (7 AM 11th Aug- 6:59 AM 12th Aug IST) 

Name 	Total Calls Picked up 	
Anish 		
Amit 		
Harsh 	5 	
Jason 	6 	
Grand Total 	16 	
		
Abandoned Calls 	5 	
Time 	Duration 	Remarks 
Call from HFL 14102686692 was missed 2 times at 8/11/2022 19:31 and 8/11/2022 19:32 

	3 seconds and 7 seconds 	Jason tried calling the customer at 8/11/2022 19:32 and then spoke to the customer as he called again 
Call from HFL 15024189849 was missed at 8/12/2022 0:39 

	13 seconds 	Jason was not on call however he called customer back at 8/12/2022 0:40 
. 
Call from HFL 19032537097 was missed at 8/12/2022 1:00 

	15 seconds 	Harsh was on another inbound call so could not pick the call 
Call from HFL 16264074987 at 8/12/2022 5:41 

	15 seconds 	Harsh was on another inbound call HFL 18163922234 
so could not pick the call 

Thanks and Regards, 
Amit