Subject: Trainer Candidate - Manish Tewatia
From: Manish Tewatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Aug 2022 11:40:32 -0400

| | Tech Support Test

Name | Manish Tewatia
E-mail | [email-masked]
Phone Number | (121102) 8930987591
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palwal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Escort pvt. Ltd | Associate Trainee | 07/10/2021 | 18500
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in Quality? | As a Associate Trainee I was in the final inspection to check all the items that were available in the shop which was under us their readings and check sheet making all the process
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good means that having good communication skills and soft attitude
Great customer service tells about the smart communication problem solving and make the customer satisfy

What according to you makes you a good candidate for this position? | A willingness and ultimately an ability to learn are very important qualities of a good conditate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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