Subject: RE: April Productivity & Hourly tracker for KSA and India
From: Mohd Imran <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Deeksha <[email-masked]>
Date: Mon, 8 Aug 2022 09:51:17 +0000

Hi Ashish,

Please share KSA reports.

From: Ashish Dabral <[email-masked]>
Sent: Tuesday, 2 August 2022 5:05 PM
To: Mohd Imran <[email-masked]>
Cc: saurabh <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Deeksha <[email-masked]>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hello Imran,

I hope you are doing well.

Here is the attached for India July-2022. I am working on KSA report, will share with you ASAP.

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 20, 2022 2:57:26 PM
Subject: Re: April Productivity & Hourly tracker for KSA and India

Hi Imran,

Here is the attached report for KSA.

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 20, 2022 12:20:14 PM
Subject: Re: April Productivity & Hourly tracker for KSA and India

Hi Imran,

I will share the KSA report today itself.

India's productivity already bifurcated channel-wise. Please let me know if there are any questions

Regards,
Ashish Dabral

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 20, 2022 12:09:26 PM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi Ashish,

What is the status of the KSA report?

Also, as asked earlier we need productivity bifurcated channel-wise.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 18 July 2022 5:33 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hello Imran,

Here is the attached June productivity for June. I am working KSA report, will share with you ASAP.

Regards,
Ashish Dabral

________________________________
From: "Deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 13, 2022 12:32:03 PM
Subject: Re: April Productivity & Hourly tracker for KSA and India

Hi Imran,

Ashish has been hospitalised since Saturday last week. I will arrange for this when he resumes work this week. I am sorry but it will be a little delayed this time.

Regards,
Deeksha
Sent from my iPhone

On 12 Jul 2022, at 07:37, Mohd Imran <[email-masked]<mailto:[email-masked]>> wrote:

Hi @Ashish Dabral<mailto:[email-masked]>,

Can we have the productivity for June-22 in asked format please.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 June 2022 12:31 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Imran,

I do not have access to providing edit access. However, I have downloaded the file and attached here.

There are two pivot tables for April and May month and also raw_data attached. Please let me know if anything required.

Regards,
Ashish Dabral

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 21, 2022 1:27:47 PM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi Ashish,

This data is extracted from a shared sheet that was shared by the team.

https://docs.google.com/spreadsheets/d/1vbM9qESVPMgwcY-ca49aP-tCYlzfFu9SW602SHqZxTg/edit#gid=1219913723.

However, the numbers are not matching, can you get the edit access arranged for that, to match the numbers from April to date.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 June 2022 11:42 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Imran,

Could you please confirm how did you get the numbers for the automation tickets?

Regards,
Ashish Dabral

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 21, 2022 1:05:36 PM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi Ashish,

Thanks for the clarification.

Regarding automation tickets also there is a variance, need details on that as well.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 June 2022 11:31 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Imran,

Yes, they all agents left last month that's why we cannot see their productivity individually. We need to extract the report for the whole month without mentioning the agent's name.

Please let me know if there are any questions.

Regards,
Ashish Dabral

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 21, 2022 12:57:22 PM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi Ashish,

The names of these agents are greyed out, have we deleted their ids, are they are not associated with the process?

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 June 2022 11:04 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Imran,

Thank you for your email.

I have checked the column M and found that the numbers for responses mentioned by me are corrected. I have attached few screenshots for your references.

Please let me know if anything needed from my end.

Regards,
Ashish Dabral

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Cc: "mustehsan.siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 20, 2022 7:44:47 PM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi @Ashish Dabral<mailto:[email-masked]>,

We have gone through the productivity report and found a huge variance between the data shared by you and extracted by me.

Attaching the detailed sheet (refer from column “M”), can you investigate this on priority and update us with the reasons and details of variance.

++@Mustehsan Siddiqui<mailto:[email-masked]>

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 June 2022 10:28 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hello Imran,

Sorry for the delay.

Here are the attached reports for India and KSA.

Regards,
Ashish Dabral

________________________________
From: "Deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 15, 2022 3:22:09 PM
Subject: Re: April Productivity & Hourly tracker for KSA and India

Hi Imran,

I have spoken to Ashish, he will try to send you by tonight or latest tomorrow morning. Hope that works. He is the only one who is in-charge of reporting.

Regards,
Deeksha
________________________________
From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 15, 2022 3:06 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi Deeksha,

Can you get it arranged by someone else?

As we need it for invoice validation and delay in the report will impact the process of invoices and payments.

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 June 2022 1:33 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hello Imran,

Ashish is on one week leave. He should be back on Monday. Is it ok if we send it to you early next week?

Kind regards,

Deeksha

________________________________

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 15, 2022 2:24 PM
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi @Ashish Dabral<mailto:[email-masked]>,

Waiting for your reply.

From: Mohd Imran
Sent: Tuesday, 14 June 2022 11:42 AM
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi @Ashish<mailto:[email-masked]>,

Thanks for sharing the reports.

Can we please have this report bifurcated channel-wise?

Means for emails, chats and whats app separately for every agent.

Please implement this type of format from now onwards.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 June 2022 10:41 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Re: April Productivity & Hourly tracker for KSA and India

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Imran,

Here is the attached report for KSA and India for the month of May-22

Regards,
Ashish Dabral

________________________________

From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 13, 2022 11:35:02 AM
Subject: RE: April Productivity & Hourly tracker for KSA and India

Hi @Ashish Dabral<mailto:[email-masked]>,

Please share the report for May’22.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 10 May 2022 3:28 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>
Subject: April Productivity & Hourly tracker for KSA and India
Importance: High

You don't often get email from [email-masked]<mailto:[email-masked]>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

External email sender, please take precaution.

Hi Imran,

PFA Productivity and hourly tracker for India and KSA for the month of April-2022

Kind regards,

————————————————

Ashish Dabral

LiveSalesman

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com