Subject: Transcript of Wednesday, August 3rd, 2022, 09:00:51 am. Operator: Jonathan. Visitor: Jennifer Shaevitz
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 09:18:57 +0000

Chat transcript

			Name: Jennifer Shaevitz
			E-mail (optional): [email-masked]

		ref https://www.google.com/,landing=https://jaywaytravel.com/croatia/dubrovnik

	Jonathan Wed, 08/03/22 09:00:51 am UTC
		Hello, Can I help you plan your upcoming vacation?
	Jennifer Shaevitz 09:02:06 am
		Lisa Shaevitz, my sister, planned a family trip with your  company and I have a question about our ground transport in Dubrovnik from the airport to hotel. Can you help?
	Jonathan 09:02:12 am
		I will certainly help you with this query, do you already have some cities in mind where you want to visit?
	Jennifer Shaevitz 09:02:45 am
		We are on the trip now. We are in the Munich airport waiting for our connection to Dubrovnik
	Jonathan 09:03:22 am
		Please allow me a moment while I check this for you.
	Jennifer Shaevitz 09:05:42 am
		My sister is traveling separate from me and she had to arrange separate transportation for her group, but I will be using our original transportation. I just need to know where they will meet us and if they will have a sign with our family name
	Jonathan 09:05:52 am
		Sure, we can get one of our expert vacation planners to get in touch with you with more information. 

May I know your name, email and phone number? 
	Jennifer Shaevitz 09:06:09 am
		Jennifer Shaevitz
		805-459-1985
		[email-masked]
		A phone call would be preferable. We depart for Dubrovnik at 14:00
	Jonathan 09:07:06 am
		Thanks for the information, I will forward this to our team now and they will get in touch with you soon. 
		Is there anything else I can help you with? 
	Jennifer Shaevitz 09:08:06 am
		Ok. Thanks. Do you know how ling it will take for them to call me?  Is there a local number for the office in Dubrovnik?
		Long
	Jonathan 09:09:33 am
		I will try to get some one rach out to you soon 
	Jennifer Shaevitz 09:10:28 am
		Is there a local number for the Dubrovnik office?
	Jonathan 09:11:13 am
		you can call on this number +1 800 344 5785
		you can also call our head office number +1 914 500 8912
		are we still connected ?
	Jennifer Shaevitz 09:13:54 am
		Yes. I have tried both of those numbers
		Left messages because it is the middle of the night in the US
	Jonathan 09:15:22 am
		I apoologise for the inconvenience, I have forwarded your request and our expert will be in touch with you soon. 
	Jennifer Shaevitz 09:15:54 am
		Thanks
	Jonathan 09:16:16 am
		Is there anything else I may assist you with ?
		are we still connected ?

	18m 6s

Chat has been opened from website: https://jaywaytravel.com/contact
Referrer: https://jaywaytravel.com/croatia/dubrovnik
Visitor geolocation: Los Angeles, California, United States / 104.28.48.176

E-mail from https://www.livechatinc.com/powered-by-livechat/?utm_source&#x3D;chat_transcript&amp;utm_medium&#x3D;email&amp;utm_campaign&#x3D;jaywaytravel.com