Subject: Re: English Language Test - Abdul Awwal
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Tue, 2 Aug 2022 07:55:54 +0000

Reject

Sent from my iPhone

On 2 Aug 2022, at 13:25, Ashish Dabral <[email-masked]> wrote:

Hi Ma'am,

Could you please check his english? I have already forwarded his AR test to Elharith.

Regards,
Ashish Dabral

________________________________
From: "Abdul Awwal" <[email-masked]>
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Tuesday, August 2, 2022 12:54:25 PM
Subject: English Language Test - Abdul Awwal

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Abdul Awwal    /  (91) 9628614932    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Sometimes customer make a mistake in pincode so the pack will reach other city as i faced also so courier person said to me please cancel the order and correct the address.
if customer made a mistake a little so courier person say to customer please talk to customer and look for solution.
after getting the policy we can handle easily
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   mostly the company give time to customer to replace it the matter happend during this the company will take responsibility otherwise it cant do.
but i dont think that any company return money to customers but replace
we have to see the Policy of the company and we can handle this matter very easily.