Subject: Trainer Candidate - Kamaljeet .
From: Kamaljeet . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Jul 2022 00:29:36 -0400

| | Tech Support Test

Name | Kamaljeet .
E-mail | [email-masked]
Phone Number | (91) 7580003048
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Himachal pradesh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sandhar technologies ltd | Engineer | Working | 26500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30
Please briefly describe your work experience specifically in Quality? | 5year8moth
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team

The most difficult situation is that when our company products requirements increase in customer end and we have to provide products with fully quality that situation is most critical because in that time products increase and in production area mostly focused on production but neglecting quality . So our team main focused on that area where the issue where comes . And we have to controlled it .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good mean we are only provide but great customer service means we are provide service with efficient way
What according to you makes you a good candidate for this position? | Yes , because of we have the graet knowledge of QAD.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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