Subject: Tech Support Candidate - Devarinti Sasikala
From: Devarinti Sasikala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 12:14:11 -0400

| | Tech Support Test

Name | Devarinti Sasikala
E-mail | [email-masked]
Phone Number | (517352) 8247369873
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Banglore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Core java

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Refresh the page.
2.Check out the Internet connection.
3.Make sure the web browser is up to date.
4.Restart the web browser.
4.Try different web browser.
5.To check if the Website is down for everybody or just me.
6.Clear the browser history and cache.
7.Restart the Computer.
8.Logout and the log back to in the account.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.
2.Touch and hold the Bluetooth.
3.Tap pair new device.
4.Tap the name of the Bluetooth device you want to pair with your device.
5.Follow any on screen instructions.

What according to you makes you a good candidate for customer service or technical support job?

1.Because I am Fresher.
2.I need to Improve my skills & Knowledge.
3.So I need one platfrom.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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