Subject: Trainer Candidate - Kavita Bhatt
From: Kavita Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 05:56:09 -0400

| | Tech Support Test

Name | Kavita Bhatt
E-mail | [email-masked]
Phone Number | (121005) 8859490940
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabaad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kumar printers | Sr executive ppc and customer service | Still working | 4.8
Previous Employer 1 | Amcor flexible | Executive ppc and customer service | 31st March | 4.3
Previous Employer 2 | Parksons packaging pvt Ltd | Executive ppc and customer service | |

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in Quality? | Worked in ppc and customer service ,quality assurance in service  was our priority  quality is also a part work in all past organisation's  communication related quality concern raised by team and other  was handled by me in past and current  organization
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer satisfaction  Is a major difference  in both ..how much we can satisfy our customer with quality it makes difference in Good and great customer service
What according to you makes you a good candidate for this position? | Communicate  skills  coordination  skills and team work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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