Subject: Tech Support Candidate - Pranshu Barthwal
From: Pranshu Barthwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 05:48:31 -0400

| | Tech Support Test

Name | Pranshu Barthwal
E-mail | [email-masked]
Phone Number | (110043) 7906561401
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh,South west Delhi.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I get an error while opening (www.ndtv.com)website.

1) Firstly I will refresh the page of the website.
2) I will close the search engine and restart it .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch on the button  of the Bluetooth speaker given ,then open the Bluetooth in our personal hand set and connect it with speaker. It is a wireless system including wire also given at the same time for the convinence of the customer.
What according to you makes you a good candidate for customer service or technical support job? | I have a good verbal and written communication skills of English as well as technical knowledge about the devices like amplifier and transistor etc because I have diploma in  electrical engineering .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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