Subject: Tech Support Candidate - Santwana Tripathy
From: Santwana Tripathy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 04:57:18 -0400

| | Tech Support Test

Name | Santwana Tripathy
E-mail | [email-masked]
Phone Number | (91) 9717718232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NIIT | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Reset your device.
Make sure that your internet connection is working properly.
Make sure you can able to reach other sites .for ex try to load Google.com.
If the site is opening then you need to check with ndtv site.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn in the Bluetooth option in the phone. Turn on the speaker. Search the near by Bluetooth device in the phone. See for the name of the speaker. Conne t the speakeswith a password.
What according to you makes you a good candidate for customer service or technical support job? | Patience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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