Subject: Tech Support Candidate - Anand upadhyay Anand
From: Anand upadhyay Anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 04:38:18 -0400

| | Tech Support Test

Name | Anand upadhyay Anand
E-mail | [email-masked]
Phone Number | (91) 6390325120
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Spice digital | Technical support | 04-07-2020 | 22-03-2021
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.First off network connection
2.If notwrok connection ok then check my browser version and update it
3.if up to date the i will open my browser settings and see site is not block through my end
4.if problem is happen in computer the i will check my group policy

Please list the steps to connect a Bluetooth speaker to your mobile phone.

To Open the Bluetooth in  tapping on Bluetooth icon in our phone
Then go to the search or scan option
At last step we show our speaker name tap speaker name then we will see pair or connect option tap the connect butten then speaker will connect

What according to you makes you a good candidate for customer service or technical support job?

I work very carefully and good listener

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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