Subject: Tech Support Candidate - Manish Vivek
From: Manish Vivek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 04:19:44 -0400

| | Tech Support Test

Name | Manish Vivek
E-mail | [email-masked]
Phone Number | (91) 7488127877
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Daltonganj Jharkhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | There are mainly 2 reason getting error 1st i have to check internet connection properly working or not. 2nd may be server Down for particular time period we have to wait for some time.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1st we have to on bluetooth of both device then after getting searched on my phone device speaker bluetooth name click on them and then get connected may be 1st time asked secure code.
What according to you makes you a good candidate for customer service or technical support job? | Good candidate for customer service or technical support job solve all the problem of customer in polite manner to getting satisfaction of services provided by the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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