Subject: RE: 05501540 / RMA / ref:_00D301GN6a._5003Z1RmO9L:ref
From: Sophos Support <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 27 Jul 2022 06:28:49 +0000 (GMT)

Hi Ashish,

This is regarding your service request number 05501540,

Technical Issue
======================================
Description: [Insert description]

License Details
======================================
License Number: [License #]

Defective Product Details
======================================
Model:
Revision:
Required Firmware:
Serial Number:
Fault Code: LAN PORT
Sub-fault code: Interface not detected

Shipping Info (All fields required):
======================================
Company:
Name:
Address:
City:
Zip/Postal code:
Country:
Phone:
Email:
Special Instructions:

Regards,
Gunjit Singh
Technical Support Engineer L1-2

If the urgency or business impact of your case changes or you require immediate assistance, please contact us by telephone: https://www.sophos.com/en-us/support/contact-support.aspx
Sign up for Sophos Notifications at https://centralstatus.sophos.com/
Support Knowledge Base: https://support.sophos.com/
Follow us on Twitter @SophosSupport
Sophos Community (discussion forums): https://community.sophos.com

Thank You for choosing Sophos.

--------------- Original Message ---------------
From: Sophos Support [[email-masked]]
Sent: 7/27/2022 11:29 AM
To: [email-masked]
Subject: RE: 05501540 / RMA / ref:_00D301GN6a._5003Z1RmO9L:ref

Hi Ashish,

I am following up on your case 05501540 for the reported issue …. I tried calling you on +91 9717544614 however, the call was not responded/the call did not connect.

If you find the number on which we reached this time is incorrect, please share the alternative number to connect with you.

Thank you for choosing Sophos.

Have a nice day ahead.

Regards,
Anirudh Singh
Technical Support Engineer
Sophos India Global Support

If the urgency or business impact of your case changes or you require immediate assistance, please contact us by telephone: https://www.sophos.com/en-us/support/contact-support.aspx ;
Sign up for Sophos Notifications at https://centralstatus.sophos.com/
Support Knowledge Base: https://support.sophos.com/
Follow us on Twitter @SophosSupport
Sophos Community (discussion forums): https://community.sophos.com

Sophos Technical Support