Subject: Re: 05501540 / RMA / ref:_00D301GN6a._5003Z1RmO9L:ref
From: Ashish Dabral <[email-masked]>
To: support <[email-masked]>
Date: Tue, 26 Jul 2022 22:46:40 -0700 (MST)

Hi Team, 

GUI? I already mentioned that we are not able to access the firewall as the LAN/WAN ports are not working. 

Regards, 
Ashish Dabral 

From: "support" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, July 27, 2022 9:48:33 AM 
Subject: RE: 05501540 / RMA / ref:_00D301GN6a._5003Z1RmO9L:ref 

Hi Ashish, 

This is regarding with your service request number 05501540. 

As per check, we could see in the snapshot provided by you that device is accessible on SSH Serial V19. 

Now, we need to check this for the GUI as well. 

Let us know in case of any queries. 

Thank you for choosing Sophos. 

Regards, 
Anirudh Singh 
Technical Support Engineer 
Sophos India Global Support 

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