Subject: RE: 05501540 / RMA / ref:_00D301GN6a._5003Z1RmO9L:ref
From: Sophos Support <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 27 Jul 2022 04:18:33 +0000 (GMT)

Hi Ashish,

This is regarding with your service request number 05501540.

As per check, we could see in the snapshot provided by you that device is accessible on SSH Serial V19.

Now, we need to check this for the GUI as well.

Let us know in case of any queries.

Thank you for choosing Sophos.

Regards,
Anirudh Singh
Technical Support Engineer
Sophos India Global Support

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