Subject: Tech Support Candidate - Nawaneet Kumar Singh
From: Nawaneet Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jul 2022 03:27:39 -0400

| | Tech Support Test

Name | Nawaneet Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9125165318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 34
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Software implementation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check our system Date/time
Clear browser cache
Make sure  in enable
Check dns settings
Use a vpn service
Check your extension
Change from https to http

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode switch on the speaker and long press the Bluetooth button on the device.
2-switch on bluetooth on mobile phone go to setting in your phone and select the Bluetooth settings option
3- wait for the phone to connect

What according to you makes you a good candidate for customer service or technical support job? | I am confident that I can bring this type of success to this position.i am confident that I am a good fir for technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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