Subject: RE: Brazil RMA
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Tue, 26 Jul 2022 06:12:36 +0000

Great, thank you so much Ashish!

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://www.eposaudio.com/en/us/enterprise/products/adapt-660-amc-bluetooth-headset-1001125>
eposaudio.com<https://www.eposaudio.com/> * Follow us here
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From: Ashish Dabral <[email-masked]>
Sent: 26. juli 2022 08:12
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Brazil RMA

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

For Enterprise I have changed the email address to [email-masked]<mailto:[email-masked]>.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 25, 2022 7:24:18 PM
Subject: RE: Brazil RMA

Hi Ashish,

For other South American countries, where we have [email-masked]<mailto:[email-masked]> as the Enterprise recipient, could you please update all to [email-masked]<mailto:[email-masked]> ? Gaming should already be this, so this change is for Enterprise only.

Thank you in advance!

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fus%2Fenterprise%2Fproducts%2Fadapt-660-amc-bluetooth-headset-1001125&data=05%7C01%7Chnyr%40eposaudio.com%7Cc26eb68d26a8481414b508da6ecdc11c%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637944127233019361%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=eh%2B0zuFex5Jt1OO2iTS559XPhvMGmA73LlQKxtBNKMM%3D&reserved=0>
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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 25. juli 2022 10:01
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Brazil RMA

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

This is done. Tested under #237258

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 25, 2022 1:12:57 PM
Subject: Brazil RMA

Hi Ashish,

Could you add these contact persons as the recipients of the "Contact Customer Service" macro for Gaming and Enterprise for Brazil:

Ortiz, Marcela [email-masked]<mailto:[email-masked]>;
Coutinho, Lorena [email-masked]<mailto:[email-masked]>

And remove the current contact email address [email-masked]<mailto:[email-masked]> .

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fus%2Fenterprise%2Fproducts%2Fadapt-660-amc-bluetooth-headset-1001125&data=05%7C01%7Chnyr%40eposaudio.com%7Cc26eb68d26a8481414b508da6ecdc11c%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637944127233019361%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=eh%2B0zuFex5Jt1OO2iTS559XPhvMGmA73LlQKxtBNKMM%3D&reserved=0>
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