Subject: Tech Support Candidate - Kajal Verma
From: Kajal Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 11:49:17 -0400

| | Tech Support Test

Name | Kajal Verma
E-mail | [email-masked]
Phone Number | (201009) 8860278320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 4 bell technology | It recruiter | 15 sept | 10000
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 figure out where is the problem
2 I check that the problem happen with the certain website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly on my bluetooth in phone
And on Bluetooth speaker
Then search ip address then connect

What according to you makes you a good candidate for customer service or technical support job? | I always ready to work for the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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