Subject: Tech Support Candidate - Prashant Kumar
From: Prashant Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 06:57:00 -0400

| | Tech Support Test

Name | Prashant Kumar
E-mail | [email-masked]
Phone Number | (+91) 7017991406
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sector 49 Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ebixcash pvt Ltd Noida | Desktop support engineer | 2 month ago | 17200
Previous Employer 1 | Semi conductor Laboratory Mohali Chandigarh | Networking technician | 2 years ago | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We are trying  first cheq can you connect  the internet and after  cheq another  website  run and after that cheq for browser  proxy setting cheq
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth  on mobile phone and speaker   and  searching  for device  name and model number and pair this device.
What according to you makes you a good candidate for customer service or technical support job? | As per performance  and cheq
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |