Subject: Tech Support Candidate - Geethanjali Gunti
From: Geethanjali Gunti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 01:08:48 -0400

| | Tech Support Test

Name | Geethanjali Gunti
E-mail | [email-masked]
Phone Number | (91) 8074633595
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

* first we have to figure out the problem
*Then we have to open a new tab and we have to check can we load another website like Google

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*swipe down the screen
* Touch and hold the Bluetooth
* Tap and pair new device
* Tap the name of the Bluetooth device and connect with that device

What according to you makes you a good candidate for customer service or technical support job? | It involves hard work and using problem solving skills to help the customer find the best solution to their concerns
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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