Subject: Tech Support Candidate - Kashish Mahajan
From: Kashish Mahajan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 00:49:06 -0400

| | Tech Support Test

Name | Kashish Mahajan
E-mail | [email-masked]
Phone Number | (+91) 8394950779
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Etah
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bandhan Bank | Assistant manager | 18 july | 30000
Previous Employer 1 | Concentrix | Jr admin | 30 October | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you’re having trouble with a website , click the padlock icon in the address bar to see if firefox has blocked insecure parts of the page.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly tap on power button of bluetooth speaker
After that on bluetooth on your mobile phone
After that simply connect the mobile with speaker

What according to you makes you a good candidate for customer service or technical support job? | I am the person with sound knowledge of both technical and management background which makes me a suitable candidate for this position
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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