Subject: Trainer Candidate - Avinash Jha
From: Avinash Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jul 2022 04:02:17 -0400

| | Tech Support Test

Name | Avinash Jha
E-mail | [email-masked]
Phone Number | (+91) 9971119175
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Badarpur border

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Exl service | SRA | Still working | 40
Previous Employer 1 | Accretive health | Analyst | 2014 |
Previous Employer 2 | Tbcs | Research associate | |

If Selected, how much time do you need to join? | 2 months
Please briefly describe your work experience specifically in Quality? | 7 years of rich experience quality audit using qc tool.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | No difficulties found yet
What according to you makes you a good candidate for this position? | Confident, flexible, having in depth knowledge of quality audits, knowledge of lean, asset,six Sigma,root cause analysis, transactional monitoring, calibration, pareto chart..etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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