Subject: Tech Support Candidate - Gaurav Tyagi
From: Gaurav Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 03:33:13 -0400

| | Tech Support Test

Name | Gaurav Tyagi
E-mail | [email-masked]
Phone Number | (91) 9660865246
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | pune
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Application / Production Support Engineer | NA | 21000
Previous Employer 1 | Star Smart connect | Desktop Support Engineer | Agu/2020 | 7000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Clear browser History,
Take system Restart
Check url correct or not
Check system security

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. we have to on Bluetooth on mobile
2. start Bluetooth
3. Search Bluetooth Speaker in mobile Bluetooth search
4. Pair both device
5. connect device

What according to you makes you a good candidate for customer service or technical support job? | I have technical skill
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |