Subject: Note Added - [#5850] Sudden stop and blurry virtual videos
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Wed, 20 Jul 2022 15:13:46 +0000

Hi ,    Julie Schumann added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5850    Subject:  Sudden stop and blurry virtual videos   Requester: Zarina Masor    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Hi team, </div>
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<div dir="ltr">This would sit with the LMAP team as they are in Singapore, part of the LMAP market. </div>
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<div dir="ltr">Greg, this is likely an AV issue. Probably a connection issue, but I would also suggest they refresh the downloads to be sure the content is fully downloaded. </div>
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