Subject: Tech Support Candidate - Nikita Prasad
From: Nikita Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jul 2022 08:20:52 -0400

| | Tech Support Test

Name | Nikita Prasad
E-mail | [email-masked]
Phone Number | (+91) 7759024592
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurugram Near DLF cyber city
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ocrolus east private limited | Data Verifier | 15 April 2022 | 9k + incentive
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Change the network
2. Close the browser and try to open it again.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the speaker and Click on bluetooth option in mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | As I am fresher in this field so I have a lots of interest to learn new things. And I am a quick learner just looking for a best platform to apply my skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |