Subject: Tech Support Candidate - Rayyan Siddique
From: Rayyan Siddique <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 07:43:21 -0400

| | Tech Support Test

Name | Rayyan Siddique
E-mail | [email-masked]
Phone Number | (400008) 7021919906
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 restart device
Many basic problem can be solved by restarting a device this clears caches and forces the device to reload web pages
2 make sure that your internet connection working or not
I open browser and enter google.com
ii if you are able to load google.com then type something in search box & search it
iii make sure search result load properly
iv if searching doesn't work the reason is that you are not connected to internet fix connection issue before proceeding
3 check website is down for everybody or just for me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1Open mobile scroll screen touch and hold Bluetooth
2 on the Bluetooth speakers bluetooth
3 tap pair new device if you don't  find pair new device check under available device or tap more refresh
4 tap the name of Bluetooth and connect device successful

What according to you makes you a good candidate for customer service or technical support job? | According to me I'm a good customer handling person and I'm confident about to help customer service issue & I'm also confident to solve technical issue of someone to help
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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