Subject: Tech Support Candidate - Aman intekhab
From: Aman intekhab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 02:36:39 -0400

| | Tech Support Test

Name | Aman intekhab
E-mail | [email-masked]
Phone Number | (91) 8538917519
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | HAZARIBAGH
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
VoIP
Ms office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro Technologies | Project Engineer | 16th August | 23500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- I will clear all the browser history and cache,then try with different browser.
2.Change the dns settings,set to manual.
3.Check the proxy
4.Restart the system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. power On the bluetooth from phone and from the speaker
2.Poeer on the speaker.
3.wait for sometime,in phone it will give the lists of device available
3.Select the speaker name
4.Pair and connect

What according to you makes you a good candidate for customer service or technical support job? | As per my perspective,i am really good at time management and know how to work under pressure because I have the experience of more rhan 3 years so learnt many things due to experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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