Subject: Tech Support Candidate - Mohit Kathuria
From: Mohit Kathuria <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 17:25:35 -0400

| | Tech Support Test

Name | Mohit Kathuria
E-mail | [email-masked]
Phone Number | (91) 8375999735
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I'll try using a different browser.

Secondly, I'll research regarding what HTTP Error/Status code it's showing and troubleshoot accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Power ON bluetooth speaker.
2) Enable bluetooth in settings of my mobile phone.
3) search for available devices in my mobile.
4) Click on the bluetooth speaker's name for Pairing.
5) Click on Ok.

What according to you makes you a good candidate for customer service or technical support job? | Empathy, Patience, Soft spoken, good listener, problem solver.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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