Subject: Tech Support Candidate - Sakshi Yadav
From: Sakshi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 17:25:15 -0400

| | Tech Support Test

Name | Sakshi Yadav
E-mail | [email-masked]
Phone Number | (211001) 9140284782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Refresh the page
2. Clear cache and cookies
3. Check cookies are enabled
4.Update the browser
5. Restart the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Put speaker in pairing mode
2.Switch on bluetooth on mobile
3. Search speaker name and wait for phone to connect
4. Connected and ready to use

What according to you makes you a good candidate for customer service or technical support job? | I am confident that i am good fit for this position for several reasons because earlier i have worked in handling customer as executive for 2 month in infoedge  and i have great communication and problem solving skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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