Subject: Tech Support Candidate - Akash Pandey
From: Akash Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 13:45:57 -0400

| | Tech Support Test

Name | Akash Pandey
E-mail | [email-masked]
Phone Number | (+91) 9919355567
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nirala estate near gaur mall
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Chandra construction company | Project engineer electrical division | 10th August | 28000
Previous Employer 1 | Hi tech power | Assistant engineer | 2nd of feb | 22500
Previous Employer 2 | Ncc ltd | Junior engineer | 1st oct | 21000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This site can't be reached,A webpage not available.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First u select a Bluetooth icon on mobile then u start ur speakers and check your mobile to show ur speakers option then u select and connect.
What according to you makes you a good candidate for customer service or technical support job? | For my convincing power how to speak,how to help us,how to sort out problems without wasting time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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