Subject: Tech Support Candidate - Sucheta Puri
From: Sucheta Puri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 03:22:32 -0400

| | Tech Support Test

Name | Sucheta Puri
E-mail | [email-masked]
Phone Number | (99885) 68653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida, sector 76
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MAG EDUCATION VENTURES PRIVATE LIMITED | Consultant | 31st July | 25k
Previous Employer 1 | Little Buds Public school | TGT | 31st January | 18k
Previous Employer 2 | Ixora academy | Trainee | 30 October | 12k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First and foremost step is to monitor the Internet connection if it's connected then I will proceed towards next step if it's not then I'll reconnect the internet by refilling Password of it. Furthermore, if scenario is same then I will restart the system to make sure if there is any new system/driver update, it is updated. Apart from this, if its causing a same issue I will approach to the IT help desk of the organization to fix it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly,  To turn on the Bluetooth speaker from my phone i will go to settings of the phone then to  connection then to enable Bluetooth device and then search for Bluetooth speaker device name in my phone and will pair with it. After successful pairing Bluetooth speaker  will be connected to the phone.
What according to you makes you a good candidate for customer service or technical support job? | I am an optimistic person and always look at the bright sight of the things. I have enormous potentials that  will help me to take up this job role for instance I am a versatile, good listener as well as  hardworking.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |