Subject: Tech Support Candidate - Kalpna Kumari
From: Kalpna Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 05:46:18 -0400

| | Tech Support Test

Name | Kalpna Kumari
E-mail | [email-masked]
Phone Number | (+91) 9262325440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi chhattarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | Azcom Infosolution pvt ltd gurgaon | As a intern | 21/6/2019 | 20000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

When I open a website (www.ndtv.com) with the help of browser and I got an error then I first of all I check the connection of the system either it is connected or not if system is not connected then I first connect the system after that I gain open any browser link Google and all then open the website (www.ndtv.com).

Please list the steps to connect a Bluetooth speaker to your mobile phone.

To connect a Bluetooth speaker to mobile phone I follow different steps.
1. Power on the speaker.
2. Open the bluetooth.
3. Open the mobile phone bluetooth and searching the  open bluetooth after search pair the device.

What according to you makes you a good candidate for customer service or technical support job? | To full fill all the requirements of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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