Subject: Tech Support Candidate - Rahul Raj
From: Rahul Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 01:33:33 -0400

| | Tech Support Test

Name | Rahul Raj
E-mail | [email-masked]
Phone Number | (91) 9871631830
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
VoIP
Client call to resolve out problem

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 4th qt technologies pvt ltd. | Implementation engineer | Currently working | 20k in hand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1.first of all we refresh the page and open the java script is enabled and all cookies are enabled and clr your cookies and cahe and set the ndtv browser upto date and restart the web browsera.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I have already connected.
What according to you makes you a good candidate for customer service or technical support job? | It's depend upon the interview.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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