Subject: Tech Support Candidate - Juber ahmad
From: Juber ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Jul 2022 12:53:55 -0400

| | Tech Support Test

Name | Juber ahmad
E-mail | [email-masked]
Phone Number | (91) 7522886448
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sultanpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Hardware - Basic
Hardware - Advanced
Hardware advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | R9116 | Customer support engineer | |
Previous Employer 1 | R9116 | | |
Previous Employer 2 | R9116 | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Chek tha internet option
Ad and ip configure and

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to
On mobile buluthooth
And surch

What according to you makes you a good candidate for customer service or technical support job? | Good communication
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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