Subject: Tech Support Candidate - Gaurav Battoo
From: Gaurav Battoo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 11:45:35 -0400

| | Tech Support Test

Name | Gaurav Battoo
E-mail | [email-masked]
Phone Number | (91) 8860696586
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Atop products pvt ltd | QA Engineer | 31st july 2022 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Fist I will open www.google.com.After this in google I will search for www.ndtv.com. After this if i will get error i will refresh the page and again i will search for www.ndtv.com.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will go to the settings option . Than i will select the connectivity option. After this Bluetooth option will come than i will click on bluetooth option . After this Bluetooth will ask us to pair the device . Than i will click on pair option and connect the bluetooth speaker with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | As I am very polite in nature. I treat people very politely. I will try to give my as much as best support to my customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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