Subject: Tech Support Candidate - Prem Singh
From: Prem Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 03:16:59 -0400

| | Tech Support Test

Name | Prem Singh
E-mail | [email-masked]
Phone Number | (91) 7838253584
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mintergraph system vt ltd | Helpdest cordinator | 2015 | 9000
Previous Employer 1 | Associate business computer | Engineer | 2017 | 15000
Previous Employer 2 | Mieux technology pvt ltd | Team leade | 2021 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Stap 1. Read error carefully. Then trying other troubleshooting.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth speaker
And then turn on phone blutooth them pairing with Bluetooth speaker name.

What according to you makes you a good candidate for customer service or technical support job? | I have experience and good technical skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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