Subject: Tech Support Candidate - Abhishek Sharma
From: Abhishek Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:39:48 -0400

| | Tech Support Test

Name | Abhishek Sharma
E-mail | [email-masked]
Phone Number | (201204) 8077971958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ambica Steels Limited | Trainee Network Engineer | 30/06/2022 | 15000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It may be http 404 error Firstly I would check my Internet Connection If it is working fine  then I will clear my browser cache and cookies and reload the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Open the Bluetooth
2 Find the device name in Bluetooth search list
3 Pair the Bluetooth device
4 Now Your device is connected

What according to you makes you a good candidate for customer service or technical support job? | He or She must have a patience and have a supportive nature
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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